Case Studies

Summaries reflect real outcomes while protecting client confidentiality.

Workflow visualization

Public Sector Intake Modernization

Context: A northern public agency faced long processing times and compliance risks in intake and case management.

Approach: Discovery, process mapping, controls assessment, vendor‑neutral selection; then configuration, training, and change enablement.

Outcome: 30% cycle time reduction, better SLA visibility, audit‑ready logs and access controls.

People systems visualization

HR Capability Model & Onboarding

Context: Role ambiguity and high attrition in a mid‑sized public institution.

Approach: Job families, competency matrix, structured onboarding journey with manager toolkits.

Outcome: Faster hiring, improved retention KPIs, clearer progression.

Policy and GR visualization

Policy Brief & GR Strategy

Context: Fragmented advocacy limited impact across jurisdictions.

Approach: Evidence synthesis, options analysis, engagement roadmap with compliance gating.

Outcome: Unified messages, compliant execution, stronger stakeholder alignment.